STOTTLY ENTERPRISES
STOTTLY ENTERPRISES
05

Company

Today's Signal
The Decision Was Delegated. The Consequence Was Not. ↘

Daniel J. Stott

Operations, technology, and AI adoption leader. I find where work is stuck, build the system that fixes it, and stay through implementation.

Who I Am

Over 20 years working across enterprise technology, retail, live entertainment, and consulting. It's a career that looks unusual on paper and makes complete sense in practice. The pattern is the same everywhere: organizations have problems they've been solving the wrong way, and I'm good at diagnosing that before anyone builds anything.

At Apple I helped launch a customer support channel that scaled to 8,000 advisors worldwide. Through Stottly I built an AI operations platform that returned 9,000 management hours a year to a 12-location restaurant group. The work looks different every time. The approach doesn't: observe before designing, understand before building, and measure what actually changed. I do my best work with organizations that need someone who can move across strategy and execution without losing either.

20+Years across ops, tech, retail & live production
6Ventures founded through Stottly Enterprises
5Industries: tech, retail, food service, education, live events
ThousandsPeople directly coached, mentored & led

A conservative estimate: 500+ AppleCare advisors directly coached, plus performers, crew, and students led and mentored across 30+ theatrical productions and four years of teaching at SCCC, plus countless retail teams managed across many organizations.

Daniel J. Stott
Current Work

Building Through Stottly Enterprises

Since founding Stottly Enterprises in 2025, I've turned the patterns I kept seeing in client work into six ventures, each running as its own brand with its own site and team focus, backed by Stottly Enterprises.

Venture 01 · Coming Soon

Agentic Forge

A business operating system built to replace the separate tools companies stitch together for project management, communication, documents, and AI, with one coordinated workspace. Preview build live now; full release still being shaped.

Explore Agentic Forge →
Venture 02 · Live

StottifAI

My AI adoption and product venture, built to make artificial intelligence practical for small and mid-sized businesses. AI opportunity assessments, custom roadmapping, proof-of-concept builds, custom app development, local model deployment, and generative media pipelines.

Explore StottifAI →
Venture 03 · Live

Gurilla Studios

My full-service media studio based in Davenport, FL. Brand, content, production, and distribution, under one roof, for clients who need their story told with polish.

Explore Gurilla Studios →
Venture 04 · Live

CartCurios

My product curation venture, publishing research-backed roundups of top-rated products across home, tech, kitchen, lifestyle, outdoor, and beauty. Runs as its own brand, TopRated Picks, at cartcurios.com.

Visit CartCurios →
Venture 05 · Live & Free

CryptoifAI

An autonomous crypto trading system built inside StottifAI, pairing pattern-trained models with a disciplined, always-on risk layer. Live and trading real funds since February 2026, still free to use. The v2 release, shipped this July, made the bot's reasoning visible in real time, so users can see whether it's watching, training, or paused instead of guessing.

Explore CryptoifAI →
First App Store Release · Launching This Month

D.E.E.D.S.

My first App Store app: a private personal operating system bringing tasks, goals, health, relationships, business, calendar, and reflection into one calm command center. Currently in alpha ahead of a public launch this August.

Explore D.E.E.D.S. →
See the Full Ventures Portfolio →

How I Work

Every organization already holds the knowledge it needs. The work is uncovering it before designing anything.

01 · Observe

Observe

Watch how work actually happens before assuming what the problem is.

02 · Listen

Listen

Talk to the people doing the work, not just the people managing it.

03 · Question

Question

Ask until a real pattern emerges rather than a convenient one.

04 · Understand

Understand

Confirm the real problem before proposing any solution.

05 · Build

Build

Design and implement only once the problem is the right one.

06 · Iterate

Iterate

Adjust based on what actually happens, not what the plan assumed would happen.

Core Capabilities

Program & Project Management

Leading initiatives from discovery through implementation and adoption.

AI Implementation & Adoption

Applying AI as a practical tool for discovery, iteration, and delivery.

Operational Modernization

Redesigning workflows and systems people actually use.

Cross-Functional Leadership

Aligning stakeholders across engineering, ops, and the field.

Executive Communication

Translating complexity into clear decisions for leadership.

Process Improvement

Measurable gains in efficiency, consistency, and quality.

Strategic Planning & Budgeting

Setting direction, and the financial plan to actually get there.

Change Management

Guiding teams through transitions without losing momentum or trust.

Team Development & Coaching

Building capability in the people who carry the work forward.

Flagship Project

Restaurant Operations Platform

Turning 12 locations of paper-based operations into one digital, bilingual system.

The Problem

The franchise relied on paper-based operational books and manual reporting across 12 locations. Managers completed food safety and compliance tasks inconsistently, and information was hard to share across locations. Communication was fragmented between English-only and Spanish-only managers, and administrative work kept managers in the office instead of on the floor.

Discovery

Rather than gathering requirements from a conference room, I spent a week observing four managers in their normal environment, interviewed every manager who had time to speak with me, and mapped the existing paper workflows. I designed the platform around how managers already worked, instead of forcing them into a new process.

The Solution
  • Standardized Checklists. Consistent daily operational, food safety, and compliance workflows across every location.
  • Centralized Communication. One system for managers instead of fragmented, location-by-location updates.
  • Written Translation. Manager-to-manager messages in the platform were translated between English and Spanish in real time, so language was never a barrier to consistency.
  • Live Spoken Translation. A built-in speech translation tool let managers communicate on the spot with team members or customers speaking a different language, no separate app or delay required.
  • Reduced Admin Burden. Less time on paperwork, more time on the floor coaching employees and serving guests.

Results

12Restaurant locations supported
~50Managers using the platform
+15%Increase in completion rates
9,000+Management hours returned annually

The math behind the headline number: roughly 50 managers × 30 minutes saved per day, conservatively, × 360 operating days a year ≈ 9,000 hours returned annually. Beyond the numbers: managers spend more time on the floor with employees and customers.

Enterprise Case Study

Apple Business Messages

Building the operational foundation for a brand-new global support channel from scratch.

The Challenge

Apple was launching Business Messages as an entirely new customer support channel. There were no established advisor methodologies, communication standards, or best practices for supporting customers through asynchronous messaging. Advisors handled far more simultaneous conversations than traditional phone support, creating new operational challenges no one had solved before.

My Role

I was selected as part of the early team responsible for building the operational foundation of the new channel. I developed advisor workflows, conversation methodology, style guides, process documentation, presentations, and training materials that standardized how advisors worked within the platform from day one.

The Chat Flow Methodology

The conversation framework I built and taught so advisors could move every chat from greeting to resolution consistently, at scale. As advisor workloads increased, I also helped develop a phrase library tool that cut repetitive typing and reduced handle time. Both became part of AppleCare's training curriculum.

Results

8,000+Employees supported worldwide as the channel scaled
1.5 minReduction in average handle time
10%Improvement in CSAT scores
15+Leadership Academy classes shaped by direct feedback
Founder Case Study

Black Gryphon Productions

Building and running an independent theater company from the ground up for a decade, before "operations" was ever in my title.

The Challenge

Independent theater runs on almost no margin for error: tight budgets, small and often volunteer-heavy crews, and opening-night deadlines that never move. There was no operational playbook to run a company like this sustainably. Every system, from budgeting to casting to crew scheduling, had to be built from scratch and rebuilt every production cycle.

My Role

As founder and director, I owned every operational layer of the company: budgets, vendor relationships, scheduling, and production management, on top of directing the creative work itself, regularly coordinating casts of up to 25 performers alongside technical, design, and operational teams. I built it while working full-time elsewhere to fund it. There was no outside investment, no safety net, just whatever the day job covered.

Production Systems & Rehearsal Workflows

I built repeatable production systems and rehearsal workflows that let small teams consistently deliver work that looked and felt far larger than the budget behind it. It's the same instinct I bring to operational consulting today: build the system once, and the results become repeatable instead of heroic.

Results

30+Theatrical productions produced end-to-end
10Years running an independent theater company
25Performers coordinated per production, plus crew
100%Productions delivered on time with limited resources

Smaller Projects, Same Approach

Route Optimization

Bakery Route Optimization

The owner ran five overlapping delivery routes that had developed organically, with redundant travel and inconsistent territory assignments. I reviewed the routes, analyzed customer distribution, and redesigned the structure, consolidating 5 routes down to 3 and eliminating two entirely. That reduced operating costs and increased the business's value ahead of a planned sale.

Business Modernization

Dry Cleaner: Pre-Sale Value Improvement

The owner wanted to increase the business's value before selling but was operating with outdated processes and limited services. I evaluated the business operationally and recommended pickup and delivery services plus broader modernization, creating a roadmap that positioned the business as a more attractive acquisition.

Retail Operations Consulting

Apparel Company: Florida MegaCon

A growing apparel company relied on its designer to simultaneously supervise staff, manage operations, and serve customers during high-volume events. By observing event operations directly, I identified role conflicts and recommended restructuring so the designer could focus on customers while dedicated supervisors led operations.

Leadership & Development

  • Founding cohort member of Apple's Leadership Academy, shaping curriculum for 15+ classes that followed.
  • Served simultaneously as Support Mentor, Peer Mentor, and substitute Team Manager.
  • Directly coached more than 500 advisors across new hire, peer, and management contexts.
  • Maintained 600 to 800 customer contacts monthly while carrying coaching, escalation, and team-management responsibilities.

AppleCare Excellence Award

One of only two people selected across the organization, recognizing sustained impact beyond a single role or project.

The award reflected work across advisor coaching, complex escalations, leadership development, and the launch and growth of Apple Business Messages. It recognized the same pattern that continues through my work today: improve the system, strengthen the people using it, and leave the operation better than I found it.

150+Recurring customer issues resolved with engineering, quality, operations, and training
10%Improvement in customer satisfaction
1.5 minReduction in average handle time
Sustained Performance

Chairman's Challenge Award

Recognized at RadioShack for sustained sales performance and operational excellence while leading full store operations, staffing, inventory, and P&L.

Growth Record

Ten Consecutive Growth Awards

Earned ten consecutive 50% sales-growth awards, ultimately ranking in the top five company-wide and the top 1% within the region.

Tools I Use, and How

Generally fluent across business software broadly, not just one ecosystem. Whatever platform a team already runs on, including Apple's own counterpart to nearly every Microsoft or Google tool, I can pick it up fast and work in it from day one.

Workflow Prototyping

Tested workflow logic and translation approaches in AI for the Restaurant Operations Platform before any of it was built for real.

Documentation & Training

Built the chat-flow methodology, style guides, and training materials that became part of AppleCare's onboarding curriculum.

Graphic & Visual Production

Local Stable Diffusion and ComfyUI pipelines, including LoRA-trained models, for key art, promotional graphics, and video work at Gurilla Studios and Black Gryphon Productions.

Executive Communication

Turning complex operational findings into presentations and decisions leadership can act on.

AI-Assisted Development

Building and shipping full sites and internal tools with agentic coding assistants, including this portfolio and every venture site in it.

Automation & Integrations

Connecting the tools teams already use, workflow automation, and API integrations, so work moves without manual handoffs.

Claude ChatGPT Gemini Ollama Open WebUI ComfyUI Python Docker VS Code GitHub Google Workspace Microsoft 365 Figma Asana Monday.com Final Cut Pro Photoshop Illustrator Canva RunPod

Beyond the daily drivers

The broader stack behind the AI, development, and creative work, built up across client engagements and my own projects.

Hosted AI Assistants
Microsoft Copilot Grok Perplexity AI Venice
Open-Weight Language Models
Llama 3.x Qwen 2.5 Qwen 3 Qwen VL DeepSeek
Local AI & Generative Media
llama.cpp Automatic1111 Stable Diffusion XL FLUX.1 WAN 2.2 Z-Image Turbo ControlNet IPAdapter LivePortrait FaceDetailer SUPIR OpenPose DWPose Ultralytics YOLO SadTalker MusicGen
AI Training & Fine-Tuning
Kohya_ss OneTrainer LoRA Training Dataset Prep & Captioning
Development & Automation
JavaScript HTML CSS SQL Flask FastAPI Streamlit Gradio Git REST APIs Zapier Make.com Google Apps Script SQLite PostgreSQL MySQL Supabase
AI Infrastructure
CUDA PyTorch Hugging Face ModelScope NVIDIA Toolkit
Business & Productivity
Notion Motion Smartsheet Jira Trello Microsoft Word Microsoft PowerPoint Excel Google Sheets Apple Numbers Apple Keynote Apple Pages Power BI Tableau
Communication & Collaboration
Slack Microsoft Teams Zoom Webex Google Meet Discord Calendly Loom Miro
Design, Media & Marketing
Adobe Acrobat Adobe Premiere Pro Adobe After Effects Adobe InDesign Logic Pro DaVinci Resolve Audacity WordPress Shopify Squarespace Wix SEO Optimization Google Analytics Google Search Console SEMrush Ahrefs
Hosted AI Generation
Midjourney Nano Banana Runway Kling Synthesia Descript ElevenLabs Speechify Suno Squibler Artlist
Business Operations & CRM
QuickBooks PayPal Square HubSpot Stripe DocuSign Gmail Google Calendar
Deployment & Web Publishing
Webador Vercel GitHub Domain & DNS Management
Cloud Storage & File Sharing
Dropbox Box iCloud OneDrive

Career Foundation

1994
Store Manager, RadioShack

First leadership role, after two years on-air as a radio personality and news/PSA director. Ten consecutive sales growth awards.

2001
Apple Retail

Selected for Apple's early retail expansion, supporting new store launches.

2003
Founder, Black Gryphon Productions

Produced 30+ theatrical productions end to end.

2006
Adjunct Professor & Technical Director, SUNY

Taught while directing and managing production budgets.

2013
Senior Advisor / Team Manager Apprentice, Apple

12 years building AppleCare's support operations.

2025
Founder, Stottly Enterprises

Consulting on AI adoption and operational modernization.

2026
Stottly Venture Portfolio Expands to Six

Built StottifAI, Gurilla Studios, CartCurios, CryptoifAI, Agentic Forge, and D.E.E.D.S. as distinct ventures under Stottly Enterprises. The portfolio includes an autonomous trading system running real funds, a local-first AI workspace, and a personal operating system preparing for its App Store launch.

Education & Certifications

2013
M.F.A., Directing

Shakespeare and Renaissance Performance, Mary Baldwin University.

2008
M.S., Entertainment Business

Full Sail University, Valedictorian.

2007
B.F.A., Theater, English, Film

University at Albany.

Certifications

Google Project Management Professional Certificate · IBM Generative AI for Project Managers Specialization · Google AI Essentials Specialization

"Every organization already knows the answer. It just hasn't found the right question yet."
Philosophy
  • Solving the wrong problem perfectly is still a failure.
  • Technology is a tool. Its value depends entirely on how it's used.
  • I don't build process for its own sake. I build systems people actually use.
  • I don't aspire to leave organizations dependent on me. I aspire to leave them stronger than I found them.

Bring Me the Place Where Work Is Stuck

Helping organizations modernize operations through technology, AI, and practical execution.

Phone
Location
Davenport, FL
© 2026 Daniel J. Stott